Shipping & Returns

Shipping

We currently ship within the United States only. International shipping is not available at this time.

Studio orders are fulfilled by hand from our studio. Please allow 3–5 business days for processing before your order ships. You will receive a tracking number once your order is on its way.

Domestic (US): Estimated delivery 3–7 business days after dispatch.

Jewellery and studio-fulfilled prints, including embellished art prints, are packaged with care directly from the studio.

Print-on-Demand Products (Prints, Apparel & Intimates)

A range of products — including art prints, apparel, and intimates — are produced through a print-on-demand (POD) partner and fulfilled separately from studio orders. Please note the following:

• POD items are made to order and require additional production time before shipping. Allow 5–10 business days for production, plus standard shipping time on top of that.
• POD orders ship directly from our fulfilment partner, not from our studio. You may receive a separate tracking number for these items.
• If your order contains both studio products and POD items, they will likely arrive in separate shipments.

Each product listing indicates whether it is a studio product or fulfilled via POD.

Sizing — Apparel & Intimates

Please consult the size guide in each listing before ordering. POD products are made to order and cannot be returned for change of mind, including size or variant changes. If you have questions about fit, please contact us before purchasing.

Returns & Exchanges

We accept change-of-mind return requests within 14 days of delivery for eligible unworn, undamaged jewellery with original tags and packaging intact, and unopened studio stationery and paper goods sealed in their original packaging.

Contact wesleybowerscreative@gmail.com for approval and posting instructions before returning anything. Approved returns must be postmarked and shipped within 7 calendar days of approval. Buyers pay change-of-mind return postage, and original delivery charges are non-refundable.

Hand-embellished and limited edition prints, POD products, and sale or discounted items are final sale for change of mind.

To exchange an eligible item, follow the return process and place a separate order once your return is approved. Please see our Refund Policy for full conditions and refund timing.

Damaged, Defective, or Incorrect Orders

This coverage includes POD and final-sale items. Please contact wesleybowerscreative@gmail.com with your order number, a description of the issue, and photographs of the item and outer packaging. We strongly request reporting within 48 hours of delivery, but later claims will still be evaluated in accordance with your legal consumer rights, though additional verification may be required.

Upon verification, we will arrange a replacement at no cost or a full refund including original shipping charges. Please do not return damaged goods or POD products unless instructed. See our Refund Policy for full details.